Why isn’t my discount code working?Updated 2 months ago
If your promo code isn’t working, here are a few quick things to check:
Terms & Conditions
Make sure your order meets any promotion requirements — like a minimum spend, eligible products, or valid dates.Watch for Extra Spaces
Codes are case-sensitive and don’t like sneaky spaces! Try copying and pasting again with no spaces before or after.Cart Eligibility
Some codes don’t apply to bundles, sale items, or subscriptions. Double-check your cart to make sure everything qualifies.
If you’ve checked all of the above and it’s still not working, our friendly team will be happy to help — just reach out and we’ll get it sorted!